Wednesday, October 18, 2006

Reflections on Counselling

The role of a counsellor varies depending on the connection made between the two individuals. Many variables have to align before there is a flowing openness.......a movement in the conversation that evolves from polite safe topics to the client's story and eventually to the identified issue. The key to this happening always starts with a connection built on trust and respect. Often it doesn't happen if one of the two aren't alert to the process or have decided to remain cognitively and emotionally asleep, fearful of personal awareness.


If a strong connection does occur, the chemistry and the client's prospect of establishing a sense of self-recognition, altering of perceptions, and making decisions to forgive and move forward are limitless. By assuming the role of a guiding agent of change, the counsellor can experience a sense of personal fulfillment knowing that they have witnessed an amazing transformation. Whenever this occurs the counsellor and the client part with a strong bond, new perspectives and the knowledge that they have shared an emotionally charged intimate moment unique to the relationship.

The roots for all effective counsellors must be embedded in a genuine desire to help and an interest in communicating at a deeper level with others. Often taking on the role of "private eye", they must also have a strong foundation in critical analysis, puzzle solving, quick intuitiveness and of course curiosity. Counsellors are inherently nosey. The fertilizer around the roots is enriched with empathy, authenticity, thoughtfulness, and respect. Using attentiveness and light, the client has the potential to stretch,and to develop in strength and personal veracity.

Learning is ongoing......................

The counsellor is a leader, confident in providing the light and the path for a lost individual. Sometimes, the path is a dark unknown to both parties. Still, the counsellor must be able to project a sense of safety and trust to maintain a conviction that will allow the process to be fruitful and to judge the timeliness of the "aha" moments for the client.

Paradoxes need to be confronted daily in the life of a counsellor, and these stem from the very reason he/she has chosen this field in the first place. One has to have the ability to care and to show concern, to be receptive to whatever issue has been thrown out for resolution, and the ability to accept deeply felt and expressed feelings from others. These qualities can ultimately leave a person open for taking on another's problems and trying to solve them. On one hand, the counsellor must continue to be receptive. On the other hand, he/she must take all precautions to protect themselves from becoming a "saturated sponge" full of other's issues. The counsellor must keep a distance, maintain objectivity while also feeling for the person in conflict.

Balance is key.

Sometimes, it isn't possible..........the story is too piercing and you lose your balance. The counsellor finds his/herself in a quandry, wrestling with issues that he/she don't logically own, but have somehow managed to get under their skin. It's important to be able to recognize when this occurs and learn ways to let go of it or it will ultimately affect their life outside of the counselling environment and eventually cause burn out. This takes experience and an understanding that selfishness is a necessity in this field. It also means that a one needs to take time to go back to their own roots and re-evaluate just why they chose this career path in the first place.

Frederick Buechner stated that we need to "pay mind to your own life, your own health and wholeness. A bleeding heart is of no help to anyone if it bleeds to death." I couldn't have said it any better.........and it is something I emphasize in any of the workshops I run for frontline staff......

So, where does one go to reflect..........to pay mind to your own life?

To your own inner garden. The answers all lie within their own cultivated and ever changing garden, full of light and shadows.




7 comments:

Balbulican said...

What are some of the strategies that let you walk away and disengage at the end of the day?

awareness said...

Good question....They vary........

I do a lot of home visits. So, after a particularly intense session in someone's home, I will clear my head driving and listening to music. it usually works. So does writing notes on the case.....I find that if I spend time passing on information to their Case Managers, I can let go. I don't have a caseload perse, which is good in some respects. My role is to start the counselling process and then follow up when needed. Over the years, though I have met with so many clients that many of them keep in touch......especially when the "system" is not working for them and they need my assistance.

When I'm in the office, I have access to others who are dealing with ongoing crisis issues with clients. We "debrief" when needed. Part of my role actually is as consultant for the front line. They seek me out for their own debriefing.
At the end of a day, I find that I have to change hats quickly because I have a young family and need to focus on family life. Talking with my husband on the way home from work, reading the paper, writing, making dinner.......doing the everyday normal things help immensely.
I also normally have various projects on the go.......crafty things, or I'm planning a potluck with our family friends for the weekend. I'm also involved in Home and School with my son's elementary school. This allows me to interact with a wonderful group of parents (mostly women) who have very different careers and backgrounds...........
I consider my home a haven...one that is safe and cozy and relaxing on most days.........that helps a great deal.
I do need to get more exercise....walking always helps. It's just that I seem to run out of time and am exhausted at the end of the day. My mornings are very busy getting my family organized for the day, so it's difficult to slip in an exercise routine in the early morning (plus that's when I like to write).
And then of course, there's that wonderful glass of wine waiting for me at the end of the week. :)

Saturday mornings, I head to the farmers market, mostly on my own to just enjoy that part of my city. I find this to be the best way for me to clear my head and to enjoy my weekend.

Gee.........this could go on forever.......I have lots of strategies........and have learned them along the way.

Balbulican said...

Just curious. At various times my work has required a level of personal engagement that creeps into home time and family time, and I always wonder how others draw and maintain that line - particularly in professions that involve so high a degree of empathy. I don't think I could do it...I'd be living every one else's life.

awareness said...

It is a balancing act and there are definately times that it seeps into my family life.

But, I'm a strong believer in the old cliche......If you give someone a fish, they'll eat tonight. If you teach someone how to fish........they'll eat every night. I have learned not to try to solve everyone's problems.....the level of dependence on top of the fact that the expectations on you as a counsellor increase......
People will stick to their own decisions to change if they are the ones who make them.

Arlen said...

Yours is a profession which I think probably always plays on the mind to some extent.

If you are an engineer, you pretty much do the math, build or repair it and move on.

If you are an athlete, you exert, play it, analyze the outcome and wait for the next contest, season, whatever.

But when you delve in the sometimes lethal morass of people's issues, problems, challenges, obstacles and mix in emotionally charged subjectivity, I can see where maintaining your own mental perspective would be a challenge. Gray would seem to be the color of the day.

Maintaining a clear head is obviously important. Can you sense when you are becoming mentally tired and just step back, or does it have to overwhelm you before you can do something about it? Just curious...

Ellen said...

I am only too glad to hear that there are people in this world, like yourself, to look after the needier folks. Me... I'd be no good in that area, as I would want to help too much, and consequently become a bleeding heart. That's why I put all my energy into food. I really can walk away at the end of the day... although some days go on for 12 to 18 hours.

awareness said...

Arlen.....As much as counselling is more of an open ended "art" whereas engineering and athletics is more of a "science," it's surprising how much the thinking is the same. Any counselling session has a beginning, middle and end. The issues may transfer over to another session, but there is structure to the process and that helps a great deal. Plus, the thinking process must remain somewhat linear like a science so that I can continue facilitating the counselling session.

Often, you are an engineer of some kind........problem, solution, fix it and move on........it's just that you're the foreman for the most part.

Yes, emotions definately add a different dimension to it, and consequently, there is more gray (actually I see it as more colourful and textured) to contend with........I have learned what triggers or hooks me.......and there are times when I need a good break from it.
But, what burns me out more than anything is the bureaucracy I work in. The counselling sessions, no matter how emotionally charged they are make me feel alive and make me feel like I am making a difference.

Does that make sense? I had never thought of using an analogy like that before.

Ellen.........I am in the same field as you.......I too provide sustenance and food......though I'm sure yours is much tastier.